Question 1

What is medical tourism?

Accepted Answer

Medical tourism means travelling to another country for medical treatment, often to reduce cost, shorten waiting times or reach a particular specialty. It needs careful planning: choosing an accredited hospital, budgeting for travel and recovery, and arranging follow-up at home.

Question 2

Does SecretaryBird charge patients?

Accepted Answer

No. Our service is free for patients. When you choose a partner hospital, that hospital pays us a commission. This does not change the indicative prices we show.

Question 3

Are the prices on the website final?

Accepted Answer

No. Prices are indicative all-inclusive package estimates. The final price is set by the hospital after its doctors review your medical records, and it can change with your clinical needs.

Question 4

How do I choose a destination?

Accepted Answer

Consider the hospital's accreditation and experience with your treatment, the total cost including travel and recovery, visa rules, language and how far you are willing to travel. Your patient secretary can compare options with you.

Question 5

Is my health information shared with hospitals?

Accepted Answer

Only with your approval. We store your enquiry to reply to you, and we share your details with a specific hospital only after you agree. You can ask us to delete your data at any time.

Question 6

How long should I plan to stay abroad?

Accepted Answer

It depends on the treatment: from a few nights for some cosmetic procedures to several weeks for transplants. Use our stay and recovery planner for typical ranges, and follow your surgeon's advice on when it is safe to fly.

A personal secretary for your medical journey abroad.